Customer service

📧 Mail:
Answered within 24 hours on weekdays!
📞 Phone:  +45 89 87 89 24
The phone is open Mon-Fri from 10 am - 2 pm
The Trade Company ApS
Axel Gruhnsvej 10M,
8270 Højbjerg, Denmark
CVR: DK-36039434
Don't hesitate to contact us. We are here to help and advise you!
Below you will find small guides that can give you answers to some of the questions that you may have relating to online purchases at
If there is anything you are in doubt about, you are always welcome to contact us by mail or phone!
How fast do I get my order delivered?
If you order before 4pm in the weekdays, you will basically receive your order the next day. We strive to deliver within 24 hours every weekday - however you should not be surprised if you order Sunday and already receive your order Monday!
How long does it take to get my money back?
If we send your money back and you receive a credit note from the system, as a rule it will take 2-3 banking days. In some cases, it may take four business days - it depends on which card type you have used and which bank you are a customer of.
I don’t know what size to choose - what do I do?
If you have any doubts about the size of the clothes, please do not hesitate to contact us. Our supporters are ready every weekday to find the size that fits you!
I want to return my order / exchange a product to a different size
If you wish to return an order, please contact us at